PROTECTIVE SERVICES

Elderly persons, age 60 or older, who are frail, vulnerable or alone and whose situations suggest significant risk to their health or assets can receive intensive casework assistance through Protective Services. From frequent home visits to the coordination of Agency services and community support, the Agency’s protective service care manager actively protects the consumer’s best interests, while preserving their dignity.

The Agency is capable of receiving reports of older adults in need of protective services twenty four hours a day, seven days a week and taking appropriate action based on the level of need; initiating and conducting investigations on reports; petitioning the court to provide necessary services when an older adult does not consent; and receiving access to persons and/or records by Court Order, if needed.

During the hours of 8:00A.M.– 4:00P.M., Monday through Friday (except government holidays), referrals for protective services can be made by calling the Agency. In cases when the Agency is not available for business, referrals can be made to the county information and referral hotline:

ACCESSLINE, at 443-3639 or toll free 1-800-452-0218.